Advertising Age’s Michael Fassnacht has a great column titled “Producing Accountability in Hard Times.”
In these days in which even U.S. Senators are clamoring for accountability for TARP Funds, Michael’s message should be heeded by anyone involved with marketing and sales communication expenditures.
My strong beliefs about being accountable for results shouldn’t be that surprising to readers of this blog. See, for instance, this post on the ROI/accountability conversation from 2006.