Online services like MailChimp and Campaign Monitor
can make creating and distributing email campaigns easier and more efficient.
But beware: There’s more to
successful email marketing than plugging your data into a form on one of these
sites.
Email best practices continue to
evolve on many fronts. Staying ahead of the changes can mean the difference
between a campaign that captures your audience’s attention and one that’s
captured by spam filters.
Here are some of the key areas to
keep in mind:
Design that pops. Many online templates leave a lot to be
desired, but good designers can help customize your look to make it more
attractive and reflective of your brand.
Content that audiences care about. It pays to take the
time to identify your audiences . Segment them in a way that makes sense for
your company – whether that’s demographically, geographically or by
products/services used. Then you can
address their needs, wants and pain points in a way that piques interest
without giving away too much intellectual property.
Spam filter friendliness. The restrictions imposed by
filter programs are a moving target, with a growing array of red-flag phrases
and practices – pay particular attention to subject lines – that will doom your
distribution.
An accurate contact list. It’s crucial that you have
correct info for people you’d like to reach as well as those who don’t want to
be reached. Contacting only people who know you and who’ve opted in via web
forms or in person will help keep you in their good graces – and off spam
lists.
Optimization for relevant mail clients. Whether it’s
mobile or desktop/browser software, you’ve got to make sure your email can be accessed
easily and creates a consistent brand experience.
Review and adaptation. Heed your results and learn from
them. What types of articles do audiences click on the most? Use the knowledge
to adjust your approach.
A holistic approach.
Email marketing is only one piece of the puzzle. An effective campaign needs to be supported
by other online and offline activities that deliver a consistent message and
provide valuable information. Consider social media channels, content marketing
and public relations.